Privacy Policy

Last updated: October 8, 2026

Your privacy matters to us. This Privacy Policy explains how Optmable collects, uses, stores, and shares personal information when you visit our website, contact us, or explore our services.

At a glance

We collect the information needed to respond to inquiries, understand business needs, and provide our services.
We use personal information for communication, business operations, service delivery, and website improvement.
We do not sell your personal information.
We take reasonable measures to protect the information we handle.
You can contact us to exercise your privacy rights or ask questions about how your information is used.

1. Who we are

Optmable (“Optmable,” “we,” “us,” or “our”) provides software development, workflow automation, and AI-powered solutions for businesses.

This Privacy Policy applies to our website at optmable.com and to personal information we process in connection with our own business activities.

For questions about this policy or how we handle personal information, contact us at:

Email: contact@optmable.com
Location: São Paulo, Brazil

For personal information covered by applicable data protection laws, Optmable acts as a data controller when we determine the purposes and means of processing.

2. Scope of this policy

This policy covers personal information collected when you:

Visit our website.
Submit a contact or inquiry form.
Schedule a meeting or request a proposal.
Communicate with us by email or other business communication channels.
Interact with our business through other channels covered by this policy.

Client systems and applications

Optmable builds and integrates software, automations, and AI solutions for businesses. These systems may process personal information belonging to our clients, their customers, employees, or other individuals.

When we process that information on behalf of a client, our role and responsibilities depend on the services provided and the applicable agreement. In those circumstances, the client generally determines the purposes of processing, and its privacy notice and our contractual arrangements govern the relevant processing.

This policy does not replace the privacy notices of our clients or the separate terms applicable to their systems.

3. Information we collect

The information we collect depends on how you interact with us.

Information you provide

We may collect:

Contact information: name, email address, telephone number, and other contact details you choose to provide.
Business information: company name, website, industry, and relevant business details.
Project information: descriptions of your business processes, operational challenges, requirements, and requested solutions.
Scheduling information: meeting dates, times, and information submitted when arranging a call.
Communications: emails, messages, meeting notes, and other information you share with us.

Please avoid submitting sensitive personal information, passwords, payment credentials, or confidential information about third parties through general website forms or channels unless specifically requested through an appropriate, agreed process.

Information collected automatically

When you visit our website, certain information may be collected automatically by us or our service providers, depending on the technologies in use. This may include:

IP address and approximate location.
Browser type, device type, and operating system.
Pages visited, referral sources, and interactions with the website.
Technical logs and information used to maintain website performance and security.
Cookie identifiers and similar technologies, where applicable.

See Section 8 for more information about cookies and analytics.

Information from other sources

We may consult publicly available business information, such as company websites and professional profiles, when relevant to an inquiry, business relationship, or proposal.

We use such information only for appropriate business purposes and subject to applicable law.

4. How we use information

We use personal information for the following purposes:

Responding to inquiries and preparing proposals

To understand your requirements, answer questions, arrange meetings, assess potential projects, and prepare relevant proposals.

Providing and managing services

To establish and maintain business relationships, communicate with clients, coordinate projects, and deliver agreed services.

Operating and improving our website

To maintain functionality, understand website performance, identify technical issues, and improve the experience, where applicable.

Maintaining security

To protect our website, systems, communications, and business against unauthorized access, fraud, misuse, and technical threats.

Communicating about our services

To follow up on relevant inquiries, share information related to a requested service, and maintain business communications. You may ask us to stop non-essential promotional communications at any time.

Meeting legal obligations

To comply with applicable laws, respond to lawful requests, maintain required records, and establish, exercise, or defend legal claims.

We process personal information only where an applicable legal basis permits us to do so. Depending on the circumstances and applicable law, this may include your consent, steps taken at your request before entering into a contract, performance of a contract, compliance with legal obligations, or legitimate interests that do not override your rights.

5. Artificial intelligence and automation

AI and automation are part of the solutions we develop and the tools we may use in our own operations.

We may use appropriate AI-enabled tools to help organize information, summarize communications, support internal workflows, or assist with business operations.

Where personal information is processed through these tools, we seek to limit its use to the relevant purpose and apply appropriate safeguards based on the service, provider, and applicable requirements.

Third-party AI services may process information according to their applicable terms and privacy commitments. Where required, we assess the relevant service arrangements and configure them to support our privacy obligations.

We do not intentionally use personal information collected through our website to make solely automated decisions that produce legal or similarly significant effects on individuals.

The use of AI in a system built for a client may be subject to additional terms, safeguards, and privacy notices applicable to that system.

We do not sell personal information.

We may share information with the following categories of recipients when necessary for the purposes described in this policy:

Service providers

Companies that support our operations, such as website hosting providers, infrastructure and database providers, scheduling tools, communication platforms, security services, and AI providers.

These providers may process information on our behalf or in accordance with their respective roles and contractual arrangements.

Professional advisers

Legal, accounting, and other professional advisers when reasonably necessary for our business operations or legal obligations.

Authorities and other parties

Where disclosure is required by law, necessary to respond to valid legal processes, or reasonably necessary to establish, exercise, or defend legal claims or protect rights and safety.

Business transactions

If Optmable undergoes a merger, acquisition, restructuring, or sale of relevant business assets, information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.

We do not authorize third parties to use personal information obtained through us for purposes that are incompatible with the relevant relationship or applicable law.

7. International data transfers

Optmable is based in Brazil and may work with service providers or business partners located in other countries.

As a result, personal information may be processed or stored outside the country where it was collected, depending on the services involved and the infrastructure used.

Where international transfers occur, we take the steps required by applicable data protection law to ensure that the transfers have an appropriate legal basis and, where required, are subject to recognized safeguards.

For information about the relevant transfer arrangements, you may contact us at contact@optmable.com.

8. Cookies and similar technologies

Our website may use cookies and similar technologies to support essential functionality, maintain security, remember preferences, and, where enabled, measure website performance.

Essential technologies

These may be necessary for the website to operate properly and provide the features you request.

Analytics and optional technologies

If analytics or marketing technologies are implemented, they may collect information about website usage and interactions. Where required by applicable law, we will request your consent before activating them.

You can manage cookies through your browser settings and, where available, our website’s cookie preferences interface. Disabling certain cookies may affect website functionality.

The technologies actually used on our website may change over time. We will update this policy as necessary to reflect material changes in our practices.

9. Data retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing services, maintaining business records, complying with legal obligations, resolving disputes, and protecting our legitimate interests.

Retention periods depend on the nature of the information and the relevant purpose.

When information is no longer needed, we will delete it, anonymize it, or otherwise securely dispose of it, subject to applicable legal requirements and legitimate retention needs.

Where Optmable processes personal information on behalf of a client, retention and deletion are also governed by the applicable service agreement, client instructions, and legal requirements.

10. Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, alteration, disclosure, and misuse.

The measures applied depend on the nature of the information, the systems involved, and the risks associated with processing.

No website, system, or method of electronic transmission can be guaranteed to be completely secure. We therefore cannot promise absolute security.

If a personal data incident occurs, we will take appropriate steps to investigate, mitigate its effects, and provide notifications where required by applicable law.

11. Your privacy rights

Depending on your location and the laws that apply, you may have the right to:

Request confirmation of whether we process your personal information.
Access the personal information we hold about you.
Request correction of inaccurate, incomplete, or outdated information.
Request deletion, anonymization, or restriction of processing where applicable.
Request data portability where provided by law.
Withdraw consent when processing is based on consent.
Object to certain processing activities or request that we stop them where applicable.
Obtain information about relevant data sharing.
Lodge a complaint with the competent data protection authority.

To exercise a right, contact us at contact@optmable.com and describe your request.

We may need to verify your identity before responding. We will handle requests within the time limits established by applicable law. Certain rights may be subject to legal exceptions or limitations.

Brazil

Individuals whose personal information is subject to Brazil’s General Data Protection Law (Lei Geral de Proteção de Dados — LGPD) may exercise the rights provided under applicable law, including those described in Article 18.

Requests may be submitted to contact@optmable.com. Individuals may also contact the Brazilian National Data Protection Authority (Autoridade Nacional de Proteção de Dados — ANPD).

European Economic Area, United Kingdom, and other jurisdictions

Where applicable, individuals may exercise the rights provided by the GDPR, UK GDPR, or other relevant data protection legislation, including the right to lodge a complaint with a competent supervisory authority.

United States

Depending on the applicable state law and eligibility requirements, individuals may have additional rights concerning access, correction, deletion, portability, and certain uses or disclosures of personal information.

Optmable does not sell personal information. Requests and any applicable appeals may be submitted to contact@optmable.com.

12. Children’s privacy

Our website and services are intended for business and professional use and are not directed to children under 18.

We do not knowingly collect personal information from children through our website. If you believe a child has provided personal information to us, please contact us so that we can assess the situation and take appropriate action.

13. Third-party websites and services

Our website may contain links to third-party websites, platforms, or services.

Those third parties operate under their own privacy policies and terms. Optmable is not responsible for their independent privacy practices.

We encourage you to review the applicable policies before providing personal information directly to a third party.

14. Changes to this policy

We may update this Privacy Policy as our services, technologies, business operations, or legal obligations evolve.

When we make changes, we will publish the revised version on this page and update the “Last updated” date.

Where required by law, we will provide additional notice or seek consent for material changes.

15. Contact us

If you have questions about this Privacy Policy, how we process personal information, or how to exercise your privacy rights, please contact us.

Optmable
São Paulo, Brazil
Email: contact@optmable.com
Website: optmable.com